Consumer

In GVA Gómez-Villares & Atencia’s Consumer Law Department we have detailed knowledge of the rules and regulations that emanate from public authorities and whose aim is the protection of the consumer or user in the market for goods and services. Thanks to such considerable knowledge of this area, we offer and regularize the rights and obligations that pertain to you. Furthermore, all that is closely linked to the areas of commercial, civil and administrative law, of which our law firm has an absolute command.

The consumer is any physical or legal person who contracts for the purchase or leasing of goods and services in a field outside his, her or its business or professional activity.

In this area of law, GVA Gómez-Villares & Atencia’s lawyers monitor and manage various aspects, amongst them standard form contracts where our aim is that our client has advance knowledge of the general conditions of the contract for the goods or service. We also examine whether the quality of the goods or service offered complies with the minimum requirements as laid down. Another aspect we take in account is the regulation of advertising and offers aimed at the consumer.

In addition there is a series of special procedures so that consumers, consumers’ associations and bodies of a public nature can defend their interests against certain abusive practices by businesses. Those procedures, together with the most common infractions committed by businesses, are resources familiar to our lawyers, who use them most skilfully.